Talk to a human.

Two founders read every message. We reply within 48 hours; the Citestep server itself is online 9 am–5 pm IST during the pilot.

Product and billing

support@genfinish.com
Lost key or new PC? Resend my key.

Privacy requests and complaints

security@genfinish.com
Grievance Officer inbox — acknowledged within 48 hours, resolved within one month.

Registered office

Genfinish LLP · LLPIN ACY-8116
V V Vintage Boulevard, Nampally
H. No. 6-3-1093/406, Somajiguda
Hyderabad 500082, Telangana, India