Pricing

Pay for recording time. Get SOPs back.

You record yourself doing a task; Citestep turns it into a written, step-by-step SOP with screenshots. Plans are sized by how many minutes you record and how many SOPs you make. One-time, prepaid, no expiry — buy again whenever you need more.

Starter

one-time
$15

≈ 75¢ per SOP

  • 20 SOPs
  • 1 hr 20 min of recording
  • 1 PC seat
  • Review console in any browser
  • Markdown export
Buy Starter (opens Razorpay in a new tab)
Recommended

Plus

one-time
$20

≈ 40¢ per SOP

  • 50 SOPs
  • 3 hr 15 min of recording
  • 1 PC seat
  • Review console in any browser
  • Markdown export
Buy Plus (opens Razorpay in a new tab)

Pro

one-time
$35

≈ 29¢ per SOP

  • 120 SOPs
  • 8 hr of recording
  • 1 PC seat
  • Review console in any browser
  • Markdown export
Buy Pro (opens Razorpay in a new tab)

Prices in USD. Payment is handled by Razorpay — Indian and international cards accepted; your access key is emailed to the address you pay with. Buying again with the same email adds to your balance; a different email starts a separate account. Every plan is one PC seat — the key claims the first PC it is used on. All plans are non-refundable — see the refund policy.

The two numbers

Minutes and SOPs run out together.

Every plan has two limits, designed as a matched pair — whichever you reach first stops the plan.

About 4 minutes per SOP

A typical task takes around four minutes to record. On the Starter plan, 80 minutes split into 4-minute recordings is 20 SOPs — the two limits line up.

Shorter or longer, it still works

Record short tasks and you reach the SOP count first. Record long ones and you reach the minutes first. A minute is time spent recording; paused time is free.

One task per recording

Short, focused recordings produce noticeably better SOPs — every step keeps its screenshots — and they stretch a plan further. The agent shows both bars filling as you record and stops at the limit.

After you pay

From payment to first SOP.

Nothing to set up on our side — the key email is sent automatically as soon as the payment is captured (a purchase made overnight is set up when the server comes back at 9 am IST).

  1. 1

    Pay on Razorpay

    Pick a plan above. Razorpay takes the payment and the email address the key should go to.

  2. 2

    Your key arrives by email

    Within minutes you get one access key from support@genfinish.com — that key is your whole license. Not in your inbox? Check spam or junk; Outlook in particular files first-time senders there.

  3. 3

    Paste it into the agent

    Install the desktop agent and paste the key once. It claims that PC as your seat.

  4. 4

    Record, review, approve

    Record a task; review the drafted SOP in the console from any browser with the same key; approve and export.

Lost your key, or moving to a new PC? Resend my key.

Questions

The ones people actually ask.

The full terms and refund policy are linked in the footer. Anything else — email support@genfinish.com.

Why isn't it unlimited?
Every recording is processed by AI three times — once to read each screen, once to write the SOP, once to check it didn't make anything up. That costs us real money per SOP, so you pay for what you use instead of a flat fee priced for the heaviest user.
Do plans expire?
No. A plan is a prepaid bundle of minutes and SOPs with no end date. Buying again — any plan, bigger or smaller — adds its SOPs and minutes to what you have left; your key stays the same. Pay with the same email address you used the first time, or the payment opens a second account with its own key.
Can I use one plan on two PCs?
Every plan is one PC seat. To move to another machine, use Resend my key — the previous key stops working and the new one claims the next PC you paste it into. The review console needs no seat: open it from any browser with the same key.
Is the SOP final?
It's a strong first draft with screenshots, in order, and every step cited back to the recording. You still review it — but you're editing instead of starting from a blank page.
When is the service available?
During the pilot the Citestep server is online 9 am–5 pm IST. Outside those hours the agent says it can't reach the server and nothing is lost — try again when it's back. Buying works at any hour; a purchase made overnight is set up when the server comes back.
Can I get a refund?
No — every purchase is final, including an unused plan or a duplicate payment (a second payment with the same email adds to your balance). Check the plan and the email address before you pay. A recording that fails isn't charged against your plan. Your statutory consumer rights aren't affected; the refund policy has the full text.